Shipping policy
COVID-19 SHIPPING INFORMATION
With the effects of the Covid-19 pandemic, all the delivery carriers are experiencing intermittent delays due to the lack of staff and high volume of requests. During this challenging time, please be informed that it may take us longer to ship your packages.
Thank you for your support and cooperation.
DOMESTIC SHIPPING (TAIWAN)
All domestic shipping are free of charge for orders over USD $200. Every shipment will require a signature upon delivery. Please allow 2-5 business day for your order to arrive.
INTERNATIONAL SHIPPING (OUTSIDE OF TAIWAN)
All international orders are shipped via DHL, Fedex etc., at a flat rate of TWD$3000 (USD $100). It takes about 3-7 business days, exclude the time of customs clearance.
Duties and taxes are not included in the total at checkout. Due to different standards of import tariffs, actual duties and taxes will be determined by customs of destination country based on the value of the order and the tax-free threshold. Once existed, it is the responsibility of the recipient, and the fees are collected at the time of delivery.